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Motoviking return policy

We at MotoViking want you to be completely satisfied with your purchase, and we have made our returns process as easy as possible to ensure your satisfaction. Return conditions: Returns are accepted within 30 days. You have the right to return products within 30 days of your purchase. The goods must be in their original condition, unused and in unopened packaging. Returns will not be accepted if the products have been used or damaged. We do not accept returns for original parts or special orders, this is stated on the spare parts in question. Return process: To complete a return, please follow these steps: Contact us: Call us or send us an email with the reason for your return. Send the item: Once you have contacted us, we will provide you with all the necessary information, including our return address. Send the package to that address according to our instructions. Refund / Exchange of goods: When we receive your return, we will check the condition of the goods/goods. If the condition is approved, we will make a refund to the same bank account that the order was paid for. It is also possible to exchange the returned item for another item of the same price, or exchange the item combined with a refund. We recommend that you use trackable shipping when returning to ensure that the item arrives on time and without problems. If you have purchased on FAKTURA, this must be paid in its original condition. The money will be refunded to the account you specified. If you have any questions or need help, please do not hesitate to contact our customer service.